At Culturaluxe, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return it within 30 days of receipt for a full refund or exchange. Please ensure that the product is unused and in its original packaging. For detailed instructions on how to process a return, please visit our Returns & Exchanges Policy.
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also track your order directly from our website Track Your Order Page.
You can reach our customer support team via email at (Email) or by phone at (123). Our customer service hours are Monday to Friday, 9:00 AM to 6:00 PM. We strive to respond to all inquiries within 24 hours.
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.